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PDF/A format

  • April 14, 2025
  • 1 reply
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Newcomer
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I want to know if docusign support PDF/A?

Once a document is signed in DS, they will be PDF/A compliant?

Best answer by Vinicius.Rodrigues

Hi ​@esandov !

Yes, Docusign is able to convert signed PDF documents into PDF/A. Please check the article below for all details regarding conversion and compatibility:

To enable this feature, please access: eSign Admin (you must be an Admin) > Sending Settings > Enable PDF/A Conversion and Compliance.


Finally, it’s important to note that this feature is not available in all Docusign plans. If you can’t see this option above, I strongly suggest submitting a ticket to Docusign Customer Support to get more details.

 

Let me know if I was able to help you with this question!

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1 reply

Vinicius.Rodrigues
Docusign Employee
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Hi ​@esandov !

Yes, Docusign is able to convert signed PDF documents into PDF/A. Please check the article below for all details regarding conversion and compatibility:

To enable this feature, please access: eSign Admin (you must be an Admin) > Sending Settings > Enable PDF/A Conversion and Compliance.


Finally, it’s important to note that this feature is not available in all Docusign plans. If you can’t see this option above, I strongly suggest submitting a ticket to Docusign Customer Support to get more details.

 

Let me know if I was able to help you with this question!

"Select as Best" below if you find my answer is a valid solution to your issue and mark it as resolved.

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