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We use eSeal, and have only ever applied our own seal. Does anybody have experience of inviting third parties to apply their own seal?
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Obtaining third party seals
- Newcomer
Best answer by Melanie.Panguito
Hey there
I know your question was directed to other members, but I wanted to jump in and share what I’ve found.
eSeals are tied to a specific DocuSign account. You can only use the seals already associated with the sending account, and an envelope can’t contain seals from two different accounts. This limitation applies across all eseal types.
At the moment, it's not possible to have a seal field for an external recipient that would allow them to apply the seal.
For reference:
Electronic Seals' Visual Representation
Hope it helps clarify things. Let us know if you need help, we're here for you.
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
- Docusign Employee
- Answer
Hey there
I know your question was directed to other members, but I wanted to jump in and share what I’ve found.
eSeals are tied to a specific DocuSign account. You can only use the seals already associated with the sending account, and an envelope can’t contain seals from two different accounts. This limitation applies across all eseal types.
At the moment, it's not possible to have a seal field for an external recipient that would allow them to apply the seal.
For reference:
Electronic Seals' Visual Representation
Hope it helps clarify things. Let us know if you need help, we're here for you.
Sincerely,
Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"
- Docusign Employee
Hello
How are you? We'd like to know if my previous response addressed your questions. If so, we hope you could consider selecting it as Best Answer ✅," so others can find it too.
Otherwise, if you still require further assistance, please don't hesitate to let us know. We are always happy to help!
Sincerely,
Melanie | Docusign Community Moderator
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