Hello @LADYR 

Welcome to the DocuSign Community!

You are able to change your signature and initials during a signing session by left-clicking the signature field to edit and clicking "Change" from the signature's action dropdown menu.

If you have DocuSign Account, An alternative to this option would be updating your signature in your user's preferences (as you mentioned). You can find detailed steps on these processes, here: How do I change my signature or adopt a custom signature?

Thanks!

Hello Pawan Gangwani,

Thank you for your kind reply to my urgent request.  I have tried your suggestion no luck yet but will continue.  Do you think the sender may have a lock on my signature?  I am going to contact them tomorrow they are closed for Holiday today and try it one more time.  I do appreciate your suggestion and taking the time to send it on to me!

Sincerely,

LADYR

Hey @LADYR 

Got some reasons, sharing here with. I thought maybe helpful. You will not be able to change a signature if you are:

• Using DocuSign Mobile Apps 
• In-Person Signing Session 
• Using Digital Signatures/Universal Signatures (CFR part 11, etc.) 
• Using Sign and Return 
• Sender has locked recipient’s names 
• Do not have an active DocuSign Account 

Hello @LADYR ,

If you found the provided response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,

Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!