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I need to send a document by SMS and I purchased this Add On. It isn’t showing up in my settings. I can’t get any help from customer service because I am using the free 30 trial. There is nothing in FAQ about this issue other than call Customer Service, which, you know.
- Community Moderator
Hello
Welcome to the Docusign Community and thank you for posting your concerns!
Can you provide your account number (via a private message) to confirm if the setting is enabled or not?
Let us know if you need further assistance with this.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
+3- New Voice
- Answer
I was actually able to get help through the chat feature. I got transferred a time or two but everything got straightened out. I appreciate you answering me, however.
- Community Moderator
Hello
Thank you for reaching back.
I’m glad your issue was solved via our chats, I hope you have a great day and if you ever have any questions or issues, please don’t hesitate in letting us know.
Best regards,
Nathaly | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue!
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