Missing Admin menue point of signature types

Hello ​@axtony 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 
If you don’t see “Signature Types” in the Admin menu, it’s typically because the feature isn’t included or enabled in your current DocuSign plan. Some signature type options (like advanced or qualified signatures) are plan-based or paid add-ons, so they won’t appear unless your account has access to them.

Please check your plan details under the Billing/Plan Section. If it is included in your plan and still doesn’t appear, I recommend reaching out to our support team by creating a support case so they can check whether a back-end setting needs to be enabled.

Signature Types

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Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer."

Hello ​@axtony 

I trust all is well. We’d like to know if the suggested solution was helpful. If yes, we would greatly appreciate it if you could mark it as "Best Answer" ✅, to help other community members find trusted answers.😊
 

Let us know if you need further assistance—we're here for you!

Sincerely,

Ma. Cassandra| Docusign Community Moderator

Hello, it is not possible to select the billing section because this is even not accessible.

br Axel

Hello ​@axtony 
I’m sorry to hear that the issue is still unresolved. As you mentioned, the plan and billing section is not accessible. Did you encounter any error message when you tried to access it?
You can also use incognito or a different browser to log in to your account and see if you can access the plan and billing after.
 

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer."