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Question

Migration to Azure Production - How can I confirm migration completion?

  • January 27, 2026
  • 1 reply
  • 9 views

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I have dutily noted the time period between January 2026 and May 2026 to complete the migration of services for EU Production Accounts to Azure Infrastructure. 

Will we be notified as to when the migration is completed (even a global communication)? How can I, as a customer verify that we indeed migrated to Azure infrastructure? 

Thank You

1 reply

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  • Respected Advisor
  • January 27, 2026

@Apolline.Lavaine 

Not sure how they are doing this (ie which accounts in what order) - but I received an email confirming my account was migrated to Microsoft Azure. 

According to the FAQ you can check your account billing to see where you are hosted.

https://support.docusign.com/s/articles/eSignature-traffic-is-migrating-to-Microsoft-Azure-to-better-serve-you?language=en_US&utm_source=Iterable&utm_medium=email&utm_campaign=GBL_XX_PRD_AWA_2504_eSignAzureMigration_Email3English

 

good luck

mr1