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Question

Long term archiving

  • September 1, 2025
  • 2 replies
  • 18 views

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Dear all,

Hope you are well

Do you if the signed document and the certificate (PDF format) could be considered as format for long term archiving?

Currently I passed the document to PDF/A but the electronic seal is broken and it is not cosidered the original record anymore.

Do you know if in the future DoucuSign will render documents as PDF/A?

 

Thanks in advance

2 replies

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  • Community Moderator
  • September 11, 2025

Hello ​@esandov,

Thanks for reaching out here in the Docusign Community—great to have you here

Currently, DocuSign supports PDF/A conversion and compliance, but there are no specific details regarding future enhancements or changes to this feature. The existing functionality allows for the archiving of PDF/A documents.

To enable, from the Admin > Sending Settings > check “Enable PDF/A Conversion and Compliance”

Here’s a helpful resource with more details: 👉 PDF/A Conversion and Compliance

I hope this helps clarify things! If you found this response helpful, feel free to give it a like or mark it as the best answer. Let us know if you have any further questions

 

Best Regards,

Jenny | Docusign Community Moderator

If this helped, like 👍and mark it as “Best Answer” so others can find it, too!


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  • Community Moderator
  • September 25, 2025

Hello ​@esandov,

I hope you are doing well. If you found my response to be a useful solution to your question, could you please click the "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions. If you require additional assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best Regards,

Jenny | Docusign Community Moderator