Logo Size under Brand is too small. When the logo on "review and continue" shows up, the logo is barely to be viewed.

Question

Logo Size under Brand is too small. When the logo on  "review and continue" shows up, the logo is barely to be viewed.  We uploaded different pixel and resolutions of logo but still did not work. Support from DocuSign asked us to submit an idea here.

Pawan Gangwani · Accepted Answer

Hello ​@WLWLWelcome to the DocuSign Community!I recommend reviewing all the image requirements before uploading your logo, particularly the dimensions, as this will affect how the image appears in your emails. Here are some key requirements to keep in mind:Maximum file size: 300KBRecommended dimensions: 296x76 pixelsAccepted file formats: JPG, GIF, PNGFor more details, please refer to this article:Add a Signing Brand for RecipientsThanks!👪 DocuSign Community LeaderboardTop 5contributor💹 Ranked #3 in theReply Royaltycategory inDocuSign Community Wrapped 2024🤝Let’s LinkedIn and roll:Pawan Gangwani - EY | LinkedIn

Ma.Cubio · Answer

Hi ​@WLWL— thanks for raising this.I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.Let me know, and I will gladly help you address the situation as soon as possible.Ma. Cassandra | Docusign Community ModeratorMark as “Best Answer” if this helped clarify things.

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