Legal issues

Hi! Docusign covers a wide range of offerings under the Intelligent Agreement Management (IAM) category, but I am assuming here that you are asking about electronic signature and the legality of it in Turkey. If so, yes, Docusign eSignature is legal and can be used for electronic signatures in Turkey, with some limitations. Here are the key points:

Docusign’s electronic signatures are considered valid and legally binding in Turkey under the Electronic Signature Law No. 5070.  This law recognizes secure electronic signatures as having the same legal effect as handwritten signatures. However, there are certain exceptions where electronic signatures cannot be used, as outlined in Article 5 of the E-Signature Law: 

• Documents and contracts subject to specific form or procedural requirements (e.g. wills, marriage contracts)
• Security agreements, except bank guarantees
• Commercial deeds like bills of exchange, bonds, checks, warrants, commercial bills
• Transactions that require an "official form" before an authority like a notary public

For cases allowed by law, Docusign’s electronic signatures created with a qualified electronic certificate from an authorized Turkish provider would be considered secure electronic signatures and legally valid. Docusign supports integration with Turkish certificate authorities. So in summary, while Docusign’s e-signatures are generally legal in Turkey, there are certain document types where handwritten signatures are still required by law. Businesses should review the exceptions carefully. 

Hello @aysbuse ,

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Nathaly | Docusign Community Moderator
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Hi Linda,

our Turkish Branch wants to use DocuSign. QES is required. Which TSP can be legally used for this case?

Kind regards

Claas

Hello ​@CH13,

Thank you for reaching out to the Docusign Community! We are glad you are here and happy to share our knowledge.

• If you require a Qualified Electronic Signature (QES)  recognized in Europe for Turkish signers, and the signatures will be used for business within Europe, you can use IDV Premier.
• If you require a digital signature recognized by Turkish authorities for Turkish or other nationality signers for business within Turkey, you can use Signer Held Key.

Heads up: QES is an add-on feature in Docusign. If you have more questions and would like more detailed information, including pricing and plan specifics, the Docusign Sales Team is available to help you. They can guide you on whether you are planning to purchase a plan or are currently using a Web plan . 👉 Contact the Docusign Sales Team | We're Here to Help.

If you have an enterprise account, you can open a support case 👉 Open a case in the Docusign Support Center

Let us know if you have questions. Have a great day!

Sincerely,

Melanie | Docusign Community Moderator
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Hi there ​@CH13,

I'm just checking in to see if you still need any help, and we'll gladly help you with any questions you may have. Have a great day!

Sincerely,

Melanie | Docusign Community Moderator
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