You will want to click the Correct button and delete that recipient. If there are no more recipients the envelope will flip to a Completed status.

Hello, @LeslieA 

Welcome to the Docusign Community!

I understand the envelope stills in Waiting for Other status, right? That missing one.

On this case, you can Correct the envelope, remove that recipient whom is not going to sign, save the envelope and finish the correction. Since he/she was the last one, the envelope will change for Complete and all recipients who signed the document will receive an email informing about the completions of the signing process as well access to the documents.

Another approach could be, you correct the envelope change that recipient to the Action: Sign in Person, when you use this action you can nominate a Host who will receive the email, will open it and in the moment of the signature, the real signer must be in presence together the host. The signer will sign the document in the host computer/tablet providing his full name and signature. So the signature and name showing up in the document will be from the signer, not the host. 

Let me know if I answered your question, ok?

Best,

Alexandre

Hi @LeslieA,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.