Hey @Simon O'Flaherty 

Did you try on other browser? it might be a issue with the browser. 

It was a internal server issue and it is resolved now.

Oh great to know that issue got resolved. I usually say “May All your troubles last as long as your New Year’s Resolutions.”

Hi @Simon O'Flaherty,

I hope you are doing well.

I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested? 

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,   

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!