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Question

Is this fraud?

  • March 26, 2025
  • 1 reply
  • 62 views

This email came to me 1 day after using docusign for tax forms. I don’t work with or use coinbase

 

🅿ayPal Customer Support via Docusign 

www.docusign.com

From:dse_na4@docusign.net

To:Laura Mason

  • DocuSign
    🅿ayPal Customer Support sent you a document to review and sign.
    REVIEW DOCUMENT

    🅿ayPal Customer Support

    drozmarizabel991+day@gmail.com

    We have detected an unusual Coinbase transaction associated with your PayPal account.

    Amount: $479.69

    Transaction ID: TX-8454217803720567M

    To protect your account and initiate a full refund,
    please reach out to our dedicated Customer Support team right away at:

    +1 (888) (343) (5933)

    Our support team is here for you around the clock to help and ensure the security of your account.

    At PayPal, we prioritize your account security
    and are dedicated to resolving this issue as quickly as possible.
    We appreciate your prompt attention to this matter.

    Best regards,
    PayPal Security Team
    +1 (888) (343) (5933)
     
     

    Do Not Share This Email
    This email contains a secure link to Docusign. Please do not share this email, link, or access code with others.

    Alternate Signing Method
    Visit Docusign.com, click 'Access Documents', and enter the security code:
    40F331072D11497FA1B996AD537872977

    About Docusign
    Sign documents electronically in just minutes. It's safe, secure, and legally binding. Whether you're in an office, at home, on-the-go -- or even across the globe -- Docusign provides a professional trusted solution for Digital Transaction Management™.

    Questions about the Document?
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    This message was sent to you by 🅿ayPal Customer Support who is using the Docusign Electronic Signature Service. If you would rather not receive email from this sender you may contact the sender with your request.

     
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1 reply

Forum|alt.badge.img
  • Community Moderator
  • 3 replies
  • March 28, 2025

Hello ​@blessenme,

Thank you for reaching out to the Docusign Community regarding your concerns about potential fraud. It’s understandable to be cautious, especially when it comes to potential fraud.

Since you do not work with or use Coinbase, receiving this email could indeed raise red flags. 

Our Security team has developed an Incident Reporting guide available on our Trust site. Please click the link for the latest information on how to report phishing or fraud attempts: https://www.docusign.com/trust/security/incident-reporting 

If you have any further questions or need additional assistance, feel free to ask!

 

Best regards,

Jenny| Docusign Community Moderator

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