Is there a way to make text box fields expand as you type?

Forum|Forum|6 years ago
September 18, 2019
14 replies
3136 views

I have the character limit is set to 4000; however, I am only allowed to type as much will fit in the text box size drawn.

eSignature

Best answer by Community Expert

Did you set the "Fixed Width" checkbox on that field text? "Fixed width" is a parameter setting on a text field (right panel) that if enabled will limit the information added to the size of the DocuSign field and it cannot expand if the text box is smaller than the allowed characters. So your options are to disable "fixed width" on the fields or expand the size of the text box to accommodate more characters. Typically the reason you enable "fixed width" is so that the Recipient cannot go past the restraints of the text field so they do not add text that overlaps other fields or even document text.

Show previous replies

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LaraJean

Newcomer

I am having the same problem. It says I have 4000 character limit but the recipient is telling me that the text box is not expanding.

msJackman

Active Voice

like the newer users above, one of my clients has also had this issue but ONLY when completing the document on her computer - works perfectly on her mobile phone ?

confirmed: 4000 character limit & Fixed width not checked, but the recipient is telling me that the text box is not expanding.

If this Bug was fixed is there anyone @Docusign Community that can advise what we can do to solve this issue?

TIA

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THENAMEISSELEN

Newcomer

Hello what about the formatting. My formatting section is gone completely, whereas, I can no loger make the text bold, bigger or change he fonts. it is gooooonnnnnne. Can anyone tell me what happened to it or how to get it back to my account.

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DeniseV

Newcomer

This bug has not been fixed - original posting 5 years ago.

I have tried all of the above solutions and this continues to be a problem.

Why can this not work like a fillable Adobe pdf text box where, as you type more, a scroll bar appears on the right side of the text box to allow a reader to read all of the content?

DocuSign, please advise, we have many of our users choosing to ditch DocuSign and go back to Word to address this problem.

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