Is there a simple way to get help using docusign? I'm old school and would like a human being who can/will answer a question or two about docusign, in real time. I there a phone number I can call? Please help!

Question

Is there a simple way to get help using docusign?  I'm old school and would like a human being who can/will answer a question  or two about docusign, in real time.  I there a phone number I can call?  Please help!

Melanie.Panguito · Accepted Answer

Hello ​@Thexman,Thank you for reaching out to the Docusign Community! Glad to have you here!We understand your need for real-time support and prefer to speak with a representative directly.We're absolutely happy to help you with this.For paid account users, you can open a caseand request a phone call. For comprehensive instructions, please refer to this guide👉How can I request a phone call from Docusign Support?If you found this response helpful, please mark it as 'Best Answer' ✅to consider it resolved and assist other community memberswith similar questions.Here if you need us!Regards,Melanie| Docusign Community ModeratorIf this helped, feel free to click "Best Answer"

Melanie.Panguito · Answer

Hello ​@Thexman,How are you? I'm checking in to see if you still needassistance. If you run into any issues, we're happy to help with those here. Wishing you a smooth rest of your day!Regards,Melanie| Docusign Community Moderator

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