Is it possible to create a shared DocuSign account with individual logins?

Forum|Forum|1 year ago
November 22, 2024
12 replies
689 views

We would like to create an HR DocuSign account. Several members of the HR team would be able to access this but rather than share one login and one password we would like individuals to have their own logins and own passwords to this shared account.

I have tried to search for information on this but no luck.

Thanks in advance

Best answer by Christopher.Alpizar

Hello @JaneM,

Thank you for the clarification, unfortunately there is no option to achieve this, however, any feedback that can improve our users’ experience is always welcome. We invite you to share your product suggestions and feature requests on our dedicated ideas page (https://community.docusign.com/ideas), where we can collaborate to shape the future of our product together.

Let us know if you need further assistance.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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C

Christopher.Alpizar

Docusign Employee

Hi @JaneM,

I understand, if you need assistance with anything else please let us know.

Best regards,

Christopher | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

I

Inki.Kim

Docusign Employee

@JaneM - sounds like what you’re looking for might be Custody Transfer and/or Shared Access. This would allow multiple users to login and action from their own userIDs, but have the envelopes sent from a common service user, such as an HR user. It would depend on your current plan on whether or not those features are available to you.

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