Skip to main content
Solved

Is it a spam ?

  • July 7, 2026
  • 1 reply
  • 74 views

Forum|alt.badge.img

I received email from dse@email.docusign.net adress.

Is it a real Docusign email or is it a fake ?

Best Regards

Best answer by Ma.Cubio

Hello ​@Ericderennes 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 
Below is the list of Docusign system sending email addresses. 

Docusign also uses the @docusign.com, @docusign.net, and @springcm.net domains.
If you receive a suspicious Docusign email, verify that it contains the unique security code at the bottom of the message. If the code is present, access the document by going directly to the Docusign website and entering the security code under Access Documents instead of clicking links in the email.


If the email does not contain a security code, do not click any links or open attachments. Instead, forward the email to verify@docusign.com for review, then delete it.
If you have already clicked a suspicious link or entered your credentials, change your password immediately, update your antivirus software, and run a full system scan.

For additional security guidance, please visit the DocuSign Trust Center.

Docusign Trust Center
What should I do if I receive a suspicious email?
Docusign email addresses and domains?

If this response answered your question, please click ‘Like’ and Select as Best Answer to help other community members find it more easily. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

1 reply

Forum|alt.badge.img+14
  • Community Moderator
  • Answer
  • July 8, 2026

Hello ​@Ericderennes 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 
Below is the list of Docusign system sending email addresses. 

Docusign also uses the @docusign.com, @docusign.net, and @springcm.net domains.
If you receive a suspicious Docusign email, verify that it contains the unique security code at the bottom of the message. If the code is present, access the document by going directly to the Docusign website and entering the security code under Access Documents instead of clicking links in the email.


If the email does not contain a security code, do not click any links or open attachments. Instead, forward the email to verify@docusign.com for review, then delete it.
If you have already clicked a suspicious link or entered your credentials, change your password immediately, update your antivirus software, and run a full system scan.

For additional security guidance, please visit the DocuSign Trust Center.

Docusign Trust Center
What should I do if I receive a suspicious email?
Docusign email addresses and domains?

If this response answered your question, please click ‘Like’ and Select as Best Answer to help other community members find it more easily. Thank you!

Sincerely,

Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"