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Infrastructure Change to Azure | eu-b.docusign.net unreachable

Forum|Forum|23 days ago
March 9, 2026
2 replies
45 views

+2

BrianH
New Voice

We’ve received the reminder of the change to Azure. We are currently testing server and app access to eu-b.docusign.net but I am unable to complete “Test-NetConnection eu-b.docusign.net -Port 443” on any device connected to any network.

I can successfully reach:

demo-b.docusign.net
na1-b.docusign.net
na2-b.docusign.net
na3-b.docusign.net
na4-b.docusign.net

But not eu-b.docusign.net

Is this by design? Is that endpoint down?
I don’t think it’s a DNS issue:

NSLOOKUP without any business info:

Non-authoritative answer:
Name: eu-cloud.docusign.net.akadns.net
Address: 20.4.162.50
Aliases: eu-b.docusign.net

Thanks in advance for help.
Brian

Best answer by BrianH

If anyone comes here for the same issue, Docusign support has notified me that for EU eSignature migration, eu-b.docusign.net will not be used and eu.docusign.net will continue to be the active domain before, during and after the migration.

Cheers

B

+2

BrianH
Author
New Voice
Answer
Forum|Forum|22 days ago
March 9, 2026

If anyone comes here for the same issue, Docusign support has notified me that for EU eSignature migration, eu-b.docusign.net will not be used and eu.docusign.net will continue to be the active domain before, during and after the migration.

Cheers