Incoming connections from DocuSign??

Hi ​@PUSD-IT — thanks for reaching out to the Docusign Community.

Inbound connections are primarily relevant if you're using the Docusign Connect-based Webhook, where DocuSign initiates calls to a webhook you provide 👉 Webhooks

If your organization employs outbound firewall rules, these should be adjusted. However, for inbound rules, you only need to update your allow-list to include all current Docusign IP ranges from our Trust Center by December 31, 2025, for both production and demo accounts, if you are actively using Docusign Connect.

👉 Have more questions about the transition, or wondering if you need to take action? Check out the FAQs.

Let us know if you have more questions—we’re always here to help.

Sincerely,

Melanie | Docusign Community Moderator
Helpful? Feel free to hit “Best Answer” so others can benefit too!

Hello Melanie,

Thanks for getting back to us!  We don’t currently have any inbound connection rules in our firewall related to DocuSign, and we’re pretty certain that we do not use DocuSign Connect-based Webhook.  We also don’t restrict outbound web connectivity in general (other than blocking some known bad sites), so it doesn’t appear that we will need to change anything. We are awaiting verification on the Webhook thing from the department that sent us the request, but we’re fairly certain nothing will need to change.

Hi ​@PUSD-IT,

Correct. We agree that no actions are needed.

If you find this response helpful, we would greatly appreciate it if you could mark it as "Best Answer" ✅, to help other community members find trusted answers and follow similar steps.😊

Let us know if you need further assistance—here if you need us!

Sincerely,

Melanie | Docusign Community Moderator
If this helped, feel free to Like👍and click "Best Answer"

Hello ​@PUSD-IT,

How are you? I'm checking in to see if you still have questions or need further assistance. We’re here for you!

Sincerely,

Melanie | Docusign Community Moderator
If my suggested solution was helpful, feel free to give it a Like👍and click "Best Answer"