In person + witness

Have not meet this before. Could you open a case with support team? 

https://support.docusign.com/s/articles/How-Do-I-Open-a-Case-in-the-DocuSign-Support-Center?language=en_US&rsc_301

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Hello ​@JonathanCarroll 

Thank you for reaching out here in Docusign Community.

These are two different recipient roles, and combining them is impossible.

You may access the link below to view details about Recipient Roles. 

Recipient Roles

If you found the response to be a useful solution to your question, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.

Best regards,
Marco Paulo | Docusign Community Moderator

Hello ​@JonathanCarroll 

I hope you are doing well. 

I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful.

If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find.

Otherwise, let me know and I will gladly help you address the situation as soon as possible.

Best regards,
Marco Paulo | Docusign Community Moderator