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I would like to see an option for United Kingdom Drivers License when verifying my ID, the only UK ID options available are Passport, if a person does not have a passport or it is out of date, they could use a valid Drivers license instead. Please get this set up ASAP as I have important stuff to sign!!!???
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ID verification in United kingdom
- Newcomer
Best answer by Melanie.Panguito
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
We understand you're seeking the option to use a UK Driver's License for Identity verification when signing documents in DocuSign, as the current options primarily include passports. You've highlighted the challenge for individuals who may not possess a valid passport, such as yourself. We're genuinely sorry for the inconvenience this has caused you.
The sender of the document initiated the Identity verification process for accessing the envelope. If you do not have available supported IDs, we would recommend that you communicate this to the sender. They may be able to explore other verification options. Furthermore, the sender is best positioned to contact DocuSign Support directly to submit a request for the inclusion of UK Driver's Licenses as a verification option for future cases 👉 Open a Support Case
I hope you find this helpful. If you believe this response effectively addresses your question, please click Best Answer ✅" to help other users with similar questions and locate it more easily. Let us know if we can help with anything else. Wishing you a smooth rest of your day.
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Community Moderator
- Answer
Hello
Thank you for reaching out, and a warm welcome to the Docusign Community! We are absolutely delighted to have you here and can't wait to share our knowledge with you.
We understand you're seeking the option to use a UK Driver's License for Identity verification when signing documents in DocuSign, as the current options primarily include passports. You've highlighted the challenge for individuals who may not possess a valid passport, such as yourself. We're genuinely sorry for the inconvenience this has caused you.
The sender of the document initiated the Identity verification process for accessing the envelope. If you do not have available supported IDs, we would recommend that you communicate this to the sender. They may be able to explore other verification options. Furthermore, the sender is best positioned to contact DocuSign Support directly to submit a request for the inclusion of UK Driver's Licenses as a verification option for future cases 👉 Open a Support Case
I hope you find this helpful. If you believe this response effectively addresses your question, please click Best Answer ✅" to help other users with similar questions and locate it more easily. Let us know if we can help with anything else. Wishing you a smooth rest of your day.
Best regards,
Melanie | Docusign Community Moderator
"Select as Best" below if you find the answer a valid solution to your issue.
- Community Moderator
Hi there
I hope you're doing well. I'm just checking in to see if the solution provided has been helpful in resolving your issue or at least pointed you in the right direction. If it has, could you please consider marking it as the Best Answer ✅? This will help others with similar questions find the solution more easily.
If there's anything else we can assist you with, please don't hesitate to let us know. We're here to help. Wishing you a smooth rest of your day!
Regards,
Melanie | Docusign Community Moderator
If this helped, feel free to click "Best Answer"!
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