When setting up an envelope to include an Access Code the recipient is presented with a ID Check - Personal Information which requests home address information using USA mail format. Is there a way to change to other countries e.g. Canada?
Hi Christopher,
The envelope ID is: 33A8D87AC1D244B7A0B2708C040C3FFE
Funny enough, it is now working, I don’t know if it was because my computer updated or I the setting wrong!
Even though I also set a code for myself as the sender the code requirement was bypassed, which makes sense.
Brad
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