i wish i could get some kind of customer service!!!!

Question

I've tried over an hour to open a case or get some kind of help. I no longer have access to my email linked with my paid account so speaking to anyone with this free account is impossible. I NEED SOMEONE FROM DLCUSIGN TO HELP ASAP BEFORE IM CHARGED AGAIN OVER AND OVER!!!!

rodolfo.napay · Answer

Hello ​@mountindreww,Thank you for reaching out here in the Docusign Community. Welcome to the Docusign Community and thank you for posting your concerns!I apologize for the difficulty you have experienced opening a case, and I’d be more than happy to assist you with this.Kindly click the “Message” button on my reply to send me a direct message with your account details.I need your Docusign Account number and the email address used on the account. Please include pertinent details on what you need help with, such as the amount you are charged and the dates.Looking forward to your message.Best regards,Rodolfo | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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