I was sent a document to sign. I accidently signed with the wrong signature. How do i reset this so I can sign with the right signature?

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I was sent a document to sign.  I accidently signed with the wrong signature.   How do i reset this so I can sign with the right signature?

Community Expert · Accepted Answer

Hi,Thank you for reaching out here in the DocuSign Community.I am sorry to hear that you weren't able to apply the right signature to your document.In order to correct this the envelope sender will be required to recreate it, since once a signer has completed their action the application will not allow any further changes.You can find detailed steps on how to contact your envelope's sender, here:How do I contact the sender?Feel free to let us know if you need further assistance with this.Thank you for using DocuSign, we hope you have a wonderful rest of your day!Best regards,Alejandro R. | DocuSign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue!

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