as above I want to cancel my free trial. I have hunted for the appropriate billing link but find nothing. It seems all offered forum links do not connect with billing. thanks in advance. Also I go on a log in roundabout.
Hello
Welcome to the DocuSign Community and thank you for posting your concerns!
We’re sorry to hear that you want to cancel your account, but we can assist you through the process. You may want to make certain that any important documents have been downloaded to your personal device or computer. Once an account has been closed, you will no longer have access to any documents. Information on how to download completed documents is found here: Download or Print Documents
Depending on how your account was originally configured, you may be able to cancel/close your account: How to cancel your subscription or close your DocuSign account
Please see the links below on how to cancel on your Apple or Android device or phone:
iTunes: How to manage or cancel your DocuSign plan (iPad, iPhone)
Google Play: How to manage or cancel your DocuSign plan (Android)
Let us know if you need further assistance with this.
Best regards,
Nathaly | DocuSign Community Moderator
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