I signed a document. How can I make the Completion Certificate document not only show my email address but also my mobile phone number?

Forum|Forum|6 months ago
February 5, 2026
2 replies
94 views

I signed a document on DocuSign and sent it to others. They requested proof that it was signed by me. That is to say, the Completion Certificate document must have the email address and mobile phone number of the signatory. However, on my Completion Certificate document, only the email address is shown but not my mobile phone number. How should I operate during the signing process so that the mobile phone number is displayed on the Completion Certificate document? Thank you!

eSignature

JohnSantos

Guru

@顾雪琦

DocuSign only shows phone numbers on the Certificate of Completion when phone or SMS authentication is used during signing. This document was signed using email-based authentication, which is why only the email address appears.

Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

M

marco.tanglao

Docusign Employee

Hello @顾雪琦,

I hope you are doing well.

I want to confirm if you need further assistance, feel free to let me know and I will gladly help you address the situation as soon as possible.

If you found the response to be a useful solution to your question, could you please click the like and "Best Answer ✅" button at the bottom of the post? It helps other community members who might have similar questions.

Best regards,
Marco | Docusign Community Moderator

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