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Question

i need to downgrade my account to free

  • September 18, 2025
  • 5 replies
  • 30 views

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I need help downgrading my account to free

5 replies

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  • Author
  • New Voice
  • September 18, 2025

I need to downgrade my account to free


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  • Author
  • New Voice
  • September 18, 2025

Help


Forum|alt.badge.img+1
  • Author
  • New Voice
  • September 18, 2025

I need the number for tech support 


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  • Community Moderator
  • September 18, 2025

Hello ​@Tired  — thanks for reaching out.
We’re here to help where we can, but when it comes to billing or account changes, those requests must come from a Docusign account administrator. If that’s not you, we recommend checking with your company’s admin to get started. If you confirm you are the account administrator, please provide the necessary details via private message, such as the Account name, Account number, and email associated with your Docusign account. Thank you.

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to “Like” and click "Best Answer"


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  • Community Moderator
  • September 30, 2025

Hello ​@Tired 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"