I need to be able to talk to a human regarding accessing an account ASAP

Hi ​@Sausage,

Thank you for reaching out to the Docusign Community.  

You are always welcome to create a case and have a Support Expert look closely at your issue. 

https://support.docusign.com/en/contactSupport 

If you can’t open the case on the same page, you should scroll down to More Support Options and select "I can't reset my password or don't have an account.", you will be able to fill out the form. 

Feel free to let us know if you need further assistance with this. 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!