I have updated my signature to a handwritten version, but my name still appears as typed text instead of the handwritten signature.

​@dhaverkort 

You need to re-adopt your signature again:

• Click your profile picture (top right) → Manage Profile → Signatures.

• Delete your existing signature(s).

• Click Add New → choose Draw (handwrite with mouse or touchpad) or Select Style to pick a cursive one.

• Save it.

Then log out and back in. This ensures the update syncs across all apps (web, mobile, integrations).

Hello ​@dhaverkort 

How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

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Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"

No it still doesn't work. I have tried this multiple times but I keeps giving a typed text signature. Is it possible to correspond through my email? <information removed>

It doens't work, I have tried this over 20 times...could you contact me personally?

Hello ​@dhaverkort 
I’m sorry to hear that the issue is still unresolved. I understand that you are requesting a callback. Still, due to the limitations we have here in Community and to better address your concern, we highly recommend that you create a support case and request a support expert to call you back and walk you through updating your e-Signature in your account.  
 👉 Open a Support Case

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to like 👍 and click "Best Answer."