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Legacy User
May 29, 2023
Solved

I have one document waiting for signature. At the homepage shows that this pending document exists, however when I enter into the waiting for others page, there is no document there. I need to find it.

I have one document waiting for signature. At the homepage shows that this pending document exists, however when I enter into the waiting for others page, there is no document there. I need to find it.
Docusign Employee
May 29, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

If you search for it in the Inbox or Sent folder, are you able to locate the envelope?

More information at Search for envelopes.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

2 replies

Docusign Employee
May 29, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

If you search for it in the Inbox or Sent folder, are you able to locate the envelope?

More information at Search for envelopes.

Let us know if you need further assistance with this.

Best regards,

Christopher | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue.

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Legacy User
May 29, 2023

Found it.

Thank you very much.

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