I have document that i've got some signatures on and some signatures that i'm still waiting on . when I hit the resend button does that just resend the document to the people who have not signed?

Question

I have  document that i've got some signatures on and some signatures that i'm still waiting on . when I hit the resend button does that just resend the document to the people who have not signed?

Community Expert · Accepted Answer

Hello,Thank you for reaching out here in the DocuSign Community.That is correct, the Resend button is like a reminder that gets manually triggered and would only affect those who haven't completed their part of the signing process. The ones who have will not get any notifications until the document is completed by all parties: https://support.docusign.com/s/document-item?bundleId=oeq1643226594604&topicId=flp1578456336938.html&_LANG=enusIf you believe that you need further assistance, you can create a Customer Support case and a Tech Expert will be able to help. Please click the link below to open a Support case: https://support.docusign.com/en/contactSupportIf you’re not able to open a Customer Support case via the above link, you can scroll down the page to “More Support Options” and select "I can't reset my password or don't have an account." You will have different options to contact Support.Please click "Select as Best" below if you found the answer to be a valid solution to your issue!Best regards,Nathaly | DocuSign Community Moderator

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