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Question

I dont want Signers to get a copy of signed documents

  • March 18, 2026
  • 2 replies
  • 25 views

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Once all parties have signed a Document. Is it possible to make sure the none of the signers receive a copy of the document.? I want to Send the document later and not allow the parties access to the document until I am ready to send it.

 

Thanks

2 replies

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  • Community Moderator
  • March 20, 2026

Hi ​@Halifaxqualityhomes 
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible. 

There is an account-level setting where Account Admin can turn on or off, but this will affect all envelopes sent from the account. Go to Admin > Signing Settings and locate the checkbox at the bottom labeled “Attach documents to completion email.” 
When disabled, it turns off all attachments to the completed envelope notification. However, if they have a Docusign account, they can log in and download the completed envelope. Note: If you do not see the checkbox, then it may be due to the Account Type, or it was not enabled by Docusign on the account, and you would need to contact Docusign support.

Here is a related article for more information.
Envelope Delivery

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Sincerely,

Ma. Cassandra | Docusign Community Moderator
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  • Community Moderator
  • March 27, 2026

Hello ​@Halifaxqualityhomes 

How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

If you found the response to be a valuable solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

 

Sincerely,

 Ma. Cassandra | Docusign Community Moderator
If this helped. Feel free to Like👍and click "Best Answer."