I believe my account has been hacked. I received a notification that someone was attempting to log in and a verification code. I did not request these. I have since logged in myself and changed my password. Can you please look for fraudulent activity

Forum|Forum|6 years ago
June 11, 2020
3 replies
182 views

I believe my account has been hacked. I received a notification that someone was attempting to log in and a verification code. I did not request these. I have since logged in myself and changed my password. Can you please look for fraudulent activity?

eSignature

Best answer by Community Expert

Hi

Please contact the DocuSign Support team you will find links at the bottom of this page to get them to investigate this for you.

Sadly the community does not have any kind of access to your account or the back end systems to help you.

Regards

Robert

https://www.buymeacoffee.com/icit

C

Community Expert

Answer

Docusign Employee

Hi

Please contact the DocuSign Support team you will find links at the bottom of this page to get them to investigate this for you.

Sadly the community does not have any kind of access to your account or the back end systems to help you.

Regards

Robert

https://www.buymeacoffee.com/icit

C

Community Member

Legacy User

I would like a call back at 973-722-7948

C

Community Member

Legacy User

you will need to log a support ticket this is a community forum and we are mainly all DocuSign users. follow the links at the bottom for SUPPORT. Regards Robert

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.