I am trying to change my Legal Disclosure settings to require that recipients accept the ERSD each time they receive an envelope, but that option is grayed out for me. How can I change this? I am having trouble contacting support about this.

5 replies
238 views
Translate All

DocuSign Legal Disclosure

eSignature

C

Community ExpertAnswer

Docusign Employee

Thanks, Aaron. I dont have this selection in this section, so I reached out support center of Docusign, and they just add this selection to my account today.

C

Community Member

Legacy User

We also have same issue, any help would be highly appreciated.

Translate

C

Community Member

Legacy User

I was eventually able to contact support and they were able to allow me access to change that selection. Good luck.

Translate

C

Community Member

Legacy User

which version you are using? I don't even have a legal disclosure tap....

Translate

C

Community Member

Legacy User

It's under settings

Translate

C

Community Expert

Answer

Docusign Employee

Thanks, Aaron. I dont have this selection in this section, so I reached out support center of Docusign, and they just add this selection to my account today.

Translate

Sign up

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.

Docusign Community

You can login or register as either a Docusign customer or developer. If you don’t already have a Docusign customer or developer account, you can create one for free when registering.