I am trying to change my Legal Disclosure settings to require that recipients accept the ERSD each time they receive an envelope, but that option is grayed out for me. How can I change this? I am having trouble contacting support about this.

Forum|Forum|5 years ago
November 20, 2020
5 replies
229 views

DocuSign Legal Disclosure

eSignature

Best answer by Community Expert

Thanks, Aaron. I dont have this selection in this section, so I reached out support center of Docusign, and they just add this selection to my account today.

C

Community Member

Legacy User

We also have same issue, any help would be highly appreciated.

C

Community Member

Legacy User

I was eventually able to contact support and they were able to allow me access to change that selection. Good luck.

C

Community Member

Legacy User

which version you are using? I don't even have a legal disclosure tap....

C

Community Member

Legacy User

It's under settings

C

Community Expert

Answer

Docusign Employee

Thanks, Aaron. I dont have this selection in this section, so I reached out support center of Docusign, and they just add this selection to my account today.

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