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I am trying to change my Legal Disclosure settings to require that recipients accept the ERSD each time they receive an envelope, but that option is grayed out for me. How can I change this? I am having trouble contacting support about this.

  • November 20, 2020
  • 5 replies
  • 162 views
C
Docusign Employee
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DocuSign Legal Disclosure

Best answer by Community Expert

Thanks, Aaron. I dont have this selection in this section, so I reached out support center of Docusign, and they just add this selection to my account today.

5 replies

C
Docusign Employee
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We also have same issue,  any help would be highly appreciated.

C
Docusign Employee
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I was eventually able to contact support and they were able to allow me access to change that selection. Good luck.

C
Docusign Employee
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which version you are using? I don't even have a legal disclosure tap....

C
Docusign Employee
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It's under settings

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C
Docusign Employee
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  • Community ExpertDocusign Employee
  • Docusign Employee
  • Answer
  • November 3, 2021

Thanks, Aaron. I dont have this selection in this section, so I reached out support center of Docusign, and they just add this selection to my account today.

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