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Legacy User
July 4, 2020
Solved

I am getting an error when I am trying to send an envelope 'EnvelopeSends Call blocked'. I am still in the 30-day trial and I am wondering what to do?

I am getting an error when I am trying to send an envelope 'EnvelopeSends Call blocked'. I am still in the 30-day trial and I am wondering what to do?
Docusign Employee
July 5, 2020

I trust that you were able to 'trial' DocuSign if you sent 100 envelopes, so I suggest that you purchase a DocuSign paid subscription.

8 replies

Legacy User
July 5, 2020

Hi

Have you sent more than 100 envelopes yet?

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Legacy User
July 5, 2020

Yes..I think I would have sent about 100... I thought the initial trial does not have a limit to the number...

Ranjani

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Legacy User
July 5, 2020

I would need to send at least a 100 more. What do you suggest?

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Docusign Employee
July 5, 2020

I trust that you were able to 'trial' DocuSign if you sent 100 envelopes, so I suggest that you purchase a DocuSign paid subscription.

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Legacy User
July 5, 2020

If you are wanting to test they do offer a developer account which is almost unlimited but does watermark documents and is for functional testing.

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As above they do have fair use which is typically 100 envelopes per user on trial accounts. ​

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Legacy User
July 8, 2020

I am also getting that error, we have the subscription though ($15)/month. I get that error when I tried to send documents from CAS360 which was integrated to Docusign. Please help.

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Legacy User
July 8, 2020

​ if you can please help us. Thanks

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Legacy User
July 8, 2020

Hi, I am not sure what the limit would be for $15 per month but that wouldn't allow you to send many envelopes. I am only guessing, but could be wrong, but I would suggest that you upgrade to a higher plan. I suggest all my clients to use the Business Pro or higher.

Hope this helps!

 

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