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How to take this message in the signed documents on Developers Account

  • October 3, 2024
  • 5 replies
  • 29 views

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  • Conversation Starter

Please, help. All signed documents are coming with this message. How can I take it off?

 

 

Best answer by dea.allgood

Unfortunately, that cannot be removed since it is one of the ways that we ensure that the documents do not appear to be legally binding since they are sent from our developer account. When you move into a production account, this watermark will not be there. 

5 replies

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  • Docusign Employee
  • Answer
  • October 3, 2024

Unfortunately, that cannot be removed since it is one of the ways that we ensure that the documents do not appear to be legally binding since they are sent from our developer account. When you move into a production account, this watermark will not be there. 


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  • Author
  • Conversation Starter
  • October 3, 2024

I see. I created a normal, free account to test before buying the tool (and before creating a Developer account). I was told that I would have 30 days free to try it out and then I could buy the Pro version. But I sent 3 documents for signature and DocuSign blocked submissions. Is that really how it works? I don't have 30 days to use it? Is there a limit?

 


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  • Docusign Employee
  • October 3, 2024

Yes, I believe the Free Trial accounts have a limit of 3 envelope sends. 


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  • Author
  • Conversation Starter
  • October 3, 2024

Exactly. Thanks


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​Hi @Karla,

 

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