When a member of a signing group opens an envelope, it becomes assigned to them for some time even if they don’t sign. I can’t find any option to return it to the group.
Is there a way to reassign it back to the signing group without voiding and resending?
How long does it stay assigned to this user?
Hello
Thank you for reaching out, and welcome to the Docusign Community! We appreciate your question and assure you that we are fully committed to providing you with the best service possible.
I understand that you would like to re-assign the envelope to the signing group without voiding or resending it. We suggest that a signer might need to click "Finish Later" to unassign an envelope, allowing another member of the group to claim it.
If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!
Sincerely,
Ma. Cassandra | Docusign Community Moderator
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and click "Best Answer"
Hello
How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved.
If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!
Sincerely,
Ma. Cassandra | Docusign Community Moderator
If this helped, feel free to Likeand click "Best Answer"
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