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Question

How to get a QES through DocuSign? I understand Docusign is a QTPS.

  • April 3, 2026
  • 1 reply
  • 6 views

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Hi everyone, I have just subscribed to DocuSign with the option of using QES for signing documents as and when needed. How do I set up my QES if I don’t already have my digital identity verified? I know DocuSign is a QTPS but I do not find any clear information on requesting this service. Thanks in advance!

1 reply

JohnSantos
Guru
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  • Guru
  • April 3, 2026

@Emtee 

If you do not already have a verified digital identity, you usually do not need to pre-register separately with DocuSign first. With DocuSign’s current QES flow, the identity proofing is typically done during the signing process through DocuSign ID Verification for EU Qualified or another approved provider in the workflow. The signer is asked to verify identity with a government-issued ID, and in some cases a selfie/liveness check or a video identification step, before the qualified certificate is issued for that signature.

You can find more information here.https://support.docusign.com/s/document-item?language=en_US&bundleId=ced1643229641057&topicId=vke1672930715877.html&_LANG=enus

 

You can send DocuSign Support a request to confirm whether your account has been provisioned for DocuSign ID Verification for EU Qualified.