How to disable review and continue pop-up window

Question

I'm not sure if this is related to the recent DocuSign update, but a pop-up window appears when users try to approve the document, especially when they need to approve multiple documents. This interruption occurs frequently and can be quite disruptive. Could I check if there's a setting for the approver that would allow us to remove these pop-up windows?

Thank you.

Vinicius.Rodrigues · Accepted Answer

Hi ​@Rewin Guo!According to the November 2024 Release Notes:A welcome modal will display the ERSD (Legal Disclosure) content and any messages from the sender, before entering the agreement. If an ERSD or a custom message is not configured, signers enter the signing ceremony directly.Source:https://support.docusign.com/s/document-item?language=en_US&bundleId=yfi1728656391905&topicId=xvj1728656455508.html&_LANG=enus#:~:text=Simplified%20welcome%20view,MobileIn this case, be sure your envelopes has not a message and a Legal Disclosure enabled in your account.

Melanie.Panguito · Answer

Hello ​@Rewin Guo,I hope you are doing well.I want to confirm if you were able to solve your issue by utilizing the suggested solution or if the information provided was useful. If so, please mark it as the "Best Answer ✅" by clicking “Select as Best” to make it easier for other users to find. Otherwise, let me know and I will gladly help you address the situation as soon as possible.Best regards,Melanie |Docusign Community Moderator"Select as Best"below if you find the answer a valid solution to your issue.

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