Hello ​@Hemalatha,

Thanks for reaching out here in the Docusign Community—great to have you here!

There is a workaround available for this scenario. If the closed user is a member of a domain you own, you can use the “Alert Multiple Login Failures” from the Monitor alert list to track the user's login attempts. This will help you see when they try to log in, since the account is already closed, which may trigger a login failure.

By default, the alert triggers after 6 failed attempts, but this threshold is configurable and can be set as low as 1 to increase sensitivity. Docusign Monitor eSignature Alerts

I hope this helps! If you found this response helpful, feel free to give it a like or mark it as the best answer. Let us know if you have any further questions

Best Regards,

Jenny | Docusign Community Moderator

If this helped, like 👍and mark it as “Best Answer” so others can find it, too!

Hello ​@Hemalatha,

I hope you're doing well. I'm following up on the above solution provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day! 

Best Regards,

Jenny | Docusign Community Moderator