How to create DocuSign Alert-Activity detected from closed account

Question

I want to create an alert to admin when a closed account tries to login to account, it should create an alert notification to admin with that account information

Jenny.Martin · Accepted Answer

Hello ​@Hemalatha,Thanks for reaching out here in the Docusign Community—great to have you here!There is a workaround available for this scenario. If the closed user is a member of a domain you own, you can use the “Alert Multiple Login Failures” from the Monitor alert list to track the user's login attempts. This will help you see when they try to log in, since the account is already closed,which may trigger a login failure.By default, the alert triggers after 6 failed attempts, but this threshold is configurable and can be set as low as 1 to increase sensitivity. Docusign Monitor eSignature AlertsI hope this helps! If you found this response helpful, feel free to give it a like or mark it as the best answer. Let us know if you have any further questionsBest Regards,Jenny |Docusign Community ModeratorIf this helped,like 👍and mark it as “Best Answer” so others can find it,too!

Jenny.Martin · Answer

Hello ​@Hemalatha,I hope you're doing well.I'm following up on the above solution provided. Could you please confirm whether itaddresses your question? If it did,can you please mark it asBest Answer✅" to assist other users with similar inquiries and improve its visibility.Let us know if we can help with anything else.Wishing you a smooth rest of your day!Best Regards,Jenny |Docusign Community Moderator

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