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Question

How to add a cell phone number to my account


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How do I add my cell phone to my profile? When I try to add it, I just get an endless wait circle and the code is never transmitted. I tried voice and text, neither will get transmitted by docusign.

Thank you

2 replies

Alexandre.Augusto
Docusign Employee
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Hello, ​@uniforms911 

 

Perhaps, you faced a temporary issue with the feature because it works fine.

 

Try to use another browser or open an incognito window then try again.

 

I hope that helps, if so, I’d appreciate your Like.

 

Best,

Alexandre


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  • Author
  • Newcomer
  • 1 reply
  • March 27, 2025

Thank you for trying Augosto. Nothing worked, I think my Mac OS is too old to play well with Docusign.