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Legacy User
August 12, 2019
Solved

How to access commented document version

  • August 12, 2019
  • 11 replies
  • 511 views

On​e of my resources who signed had put multiple comments into the document before signing...... the signed version of the document does not show those comments. How can I get to the version of the document with the comments added? I have the comment emails sent by DocuSign but it won't take me to the "View" in those emails.

Best answer by Community Expert

I was digging around further and I see a link that actually opens the document with "Comments", I found it after opening the envelope in Manage (inbox or Sent etc) then locating the section at the bottom called "Comments" and there is a short sentence with a link under that saying "To view, add, or reply to comments, view the documents." The "view the documents" is a hyperlink that shows the document with Comments and you could take a screen capture and Print that but I did not see any option in DocuSign to print with Comments.

11 replies

Docusign Employee
August 13, 2019

I was digging around further and I see a link that actually opens the document with "Comments", I found it after opening the envelope in Manage (inbox or Sent etc) then locating the section at the bottom called "Comments" and there is a short sentence with a link under that saying "To view, add, or reply to comments, view the documents." The "view the documents" is a hyperlink that shows the document with Comments and you could take a screen capture and Print that but I did not see any option in DocuSign to print with Comments.