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How i can sign a document offline? When i have at longer time no connections.

  • December 19, 2018
  • 6 replies
  • 112 views

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How i can sign a document offline? When i have at longer time no connections.

Best answer by Community Expert

The question didn't specifically state the device you were using but there are instruction for Basic and Advanced Offline signing with iOS and Android.

iOS...https://support.docusign.com/en/guides/basic-offline-signing-on-ios

Android...https://support.docusign.com/en/videos/Offline-Templates-and-Signing-for-Android

6 replies

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  • Docusign Employee
  • Answer
  • December 24, 2018

The question didn't specifically state the device you were using but there are instruction for Basic and Advanced Offline signing with iOS and Android.

iOS...https://support.docusign.com/en/guides/basic-offline-signing-on-ios

Android...https://support.docusign.com/en/videos/Offline-Templates-and-Signing-for-Android


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Hi. Links are broken.


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  • Community Moderator
  • October 10, 2025

Hello ​@andres.pacheco.mx,

Thanks for reaching out to the Docusign Community!

You may check the following links:

👉 Overview of Offline Signing

👉 Host an Offline Signing Session

I hope this helps. Let me know if you have any questions.

 

Best Regards,

Jenny | Docusign Community Moderator


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  • Community Moderator
  • November 3, 2025

Hello ​@andres.pacheco.mx 

How are you? I'm just checking in to see if you still need help. If yes, please reply here with more context, or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!

If you found the response to be a useful solution to your question, please “like” and mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Thank you!

 

Sincerely,

Ma. Cassandra | Docusign Community Moderator

If this helped, feel free to Like👍and click "Best Answer"


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Hi ​@Ma.Cubio Thank you for your assistance. Yeah, I had an issue with the offline signing. I was not able to download and sign documents offline by using the Docusign App. The reason was that I had enabled a Signature Type, and this makes a conflict between features. I just disabled this feature and I was able to download and sign offline documents inside my Docusign App again. Regards. Andres.


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  • Community Moderator
  • November 11, 2025

Hello ​@andres.pacheco.mx,

Thank you for the update, should you require any additional assistance, feel free to reach out. 

 

Best Regards,

Jenny | Docusign Community Moderator