Skip to main content
Legacy User
May 11, 2023
Solved

How do I remove/replace an incorrect name or email?

  • May 11, 2023
  • 1 reply
  • 136 views
How do I remove/replace an incorrect name or email?
Best answer by Community Expert

Hi,

Thank you for reaching out here in the DocuSign Community. 

You can apply changes to any envelope or recipient that has not been marked as completed.  

Once a recipient completes their action (or the envelope), the system will not accept any further alterations. 

You can find more details regarding how to correct an envelope, here: 

To correct an envelope

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Bestbelow if you find the answer a valid solution to your issue! 

1 reply

Docusign Employee
May 11, 2023

Hi,

Thank you for reaching out here in the DocuSign Community. 

You can apply changes to any envelope or recipient that has not been marked as completed.  

Once a recipient completes their action (or the envelope), the system will not accept any further alterations. 

You can find more details regarding how to correct an envelope, here: 

To correct an envelope

Feel free to let us know if you need further assistance with this. 

Thank you for using DocuSign, we hope you have a wonderful rest of your day! 

Best regards, 

Alejandro R. | DocuSign Community Moderator 

"Select as Bestbelow if you find the answer a valid solution to your issue!