Skip to main content
Question

How do I lock the sign panels when requesting signatures

  • November 11, 2025
  • 1 reply
  • 13 views

Hi, can we fix the side panels, so they don't scroll with the document.

1 reply

Forum|alt.badge.img+12
  • Community Moderator
  • 939 replies
  • November 11, 2025

Hello ​@PG1,  thanks for the heads up on this.

We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience. 

If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case

Here if you need us!

 

Best Regards,
Jenny | Docusign Community Moderator
If this helped, don’t forget to click “Best Answer”!