How do I lock the sign panels when requesting signatures

Forum|Forum|9 months ago
November 11, 2025
2 replies
61 views

Hi, can we fix the side panels, so they don't scroll with the document.

Best answer by Jenny.Martin

Hello @PG1, thanks for the heads up on this.

We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience.

If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case

Here if you need us!

Best Regards,
Jenny | Docusign Community Moderator
If this helped, don’t forget to click “Best Answer”!

J

Jenny.Martin

Answer

Community Moderator

Hello @PG1, thanks for the heads up on this.

We’ve confirmed the issue and our engineering team is actively investigating under ticket ID [NDSESEND-13037]. We know how disruptive this can be and really appreciate your patience.

If you'd like to stay in the loop, we suggest opening a support case and referencing the ticket number so you get notified of updates:
👉 Open a Support Case

Here if you need us!

Best Regards,
Jenny | Docusign Community Moderator
If this helped, don’t forget to click “Best Answer”!

J

Jenny.Martin

Community Moderator

Hello @PG1,

I hope you're doing well. I'm following up on the above answer provided. Could you please confirm whether it addresses your question? If it did, can you please mark it as Best Answer ✅" to assist other users with similar inquiries and improve its visibility. Let us know if we can help with anything else. Wishing you a smooth rest of your day!

Best Regards,

Jenny | Docusign Community Moderator

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