Skip to main content
Solved

How do I fix this error? Account does not have permission to set Allow Reassign

  • December 8, 2022
  • 1 reply
  • 192 views

Forum|alt.badge.img

I cant use Docusign for anything became of this error. HELP??

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

It seems like the option to allow recipients to assign the envelope to someone else is not being supported, are you using Notary?

Either way, you can disable this option by having your admin go to Settings > Signing Settings > uncheck "Allow recipients to change signing responsibility" > Save or you can disable it on the envelope by clicking on "Advanced Options" > uncheck "Allow recipients to change signing responsibility or assign a delegated signer" > save.

Envelope level: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=pbj1578456352875.html&_LANG=enus

Account level: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=tfs1583277354215.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

View Original
Is this content helpful?

1 reply

Forum|alt.badge.img
  • Docusign Employee
  • 1935 replies
  • Answer
  • December 8, 2022

Hello,

Thank you for reaching out here in the DocuSign Community.

It seems like the option to allow recipients to assign the envelope to someone else is not being supported, are you using Notary?

Either way, you can disable this option by having your admin go to Settings > Signing Settings > uncheck "Allow recipients to change signing responsibility" > Save or you can disable it on the envelope by clicking on "Advanced Options" > uncheck "Allow recipients to change signing responsibility or assign a delegated signer" > save.

Envelope level: https://support.docusign.com/s/document-item?bundleId=gbo1643332197980&topicId=pbj1578456352875.html&_LANG=enus

Account level: https://support.docusign.com/s/document-item?bundleId=pik1583277475390&topicId=tfs1583277354215.html&_LANG=enus

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!