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Question

How can set up a template to send a copy to certain people when certain checkboxes are selected

  • 27 August 2024
  • 2 replies
  • 9 views

I have a template that only needs the originator to fill it out and their supervisor to sign.  But, depending on what boxes they selected, will need a copy sent to several different people that are not in the workflow.  How do I go about doing that? 

Hi @CherB.,

 

Thank you for reaching out to the Docusign Community.  

For this scenario you will want to add a Conditional Routing Group to your Signing Order. By working with Conditional Routing, you can add a conditional recipient that will be related to a trigger field in your document, in this case you can use your checkboxes as triggers. You can find more details on this topic, here:

Add a Conditional Routing Group

Note: Some advanced features and options are supported only in certain Docusign plans. Your account plan might not support some of the options discussed in this help topic. Contact your account administrator for more information about which options are available for your account. Or, visit our Plans and Pricing web page for more details on the features included with your plan. 

Compare eSignature plans & pricing  

Feel free to let us know if you need further assistance with this. 

 

Best regards,

Alejandro R. | Docusign Community Moderator  

Please click "Best Answer" below if you find my reply to be a valid solution to your issue!

 

 


​Hi @CherB.,

 

I hope you are doing well.

I would like to confirm if you could solve your issue by utilizing the suggested solution?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


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