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How can I see the details of who signed a pdf file and when?

Forum|Forum|1 year ago
December 18, 2024
5 replies
1391 views

All i get in Adobe Pro is below and it tells me nothing. I could achieve the same by copy pasting some signature screenshots and adding a small text-box via docusign.

Best answer by Max Kavka

Ok thanks guys. The answer in short is that there is absolutely no way to confirm who’s who on a signed document without the signature certificate downloaded from that docusign envelope.

Hengfeng Ge

Hero

it is eSignature, there is no recipeitn certificate for the document. it only can find in the summary of the envelope.

can can find who and when by View the History or Certificate of Completion

https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=oeq1643226594604&topicId=zqd1578456343466.html&_LANG=enus

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Welcome to the DocuSign Community! Your feedback is highly valued. If you find my response helpful, please give it a "Like" and consider marking it as the "Best Answer" to assist others with similar issues.

M

Max Kavka

Author

Conversation Starter

What is the point than? If I receive files from an external organisation without summary I can only guess that those are real signatures?

M

mr1

Respected Advisor

@Max Kavka

You could request the external organization send you the Certificate of Completion that Hengfeng Ge mentioned above.

good luck

mr1

MR1

A

Alejandro.Ramos

Docusign Employee

Hi @Max Kavka,

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

Best regards,

Alejandro R. | Docusign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

M

Max Kavka

AuthorAnswer

Conversation Starter

Ok thanks guys. The answer in short is that there is absolutely no way to confirm who’s who on a signed document without the signature certificate downloaded from that docusign envelope.

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