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How can I see the details of who signed a pdf file and when?

  • December 18, 2024
  • 5 replies
  • 678 views

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All i get in Adobe Pro is below and it tells me nothing. I could achieve the same by copy pasting some signature screenshots and adding a small text-box via docusign.  

 

Best answer by Max Kavka

Ok thanks guys. The answer in short is that there is absolutely no way to confirm who’s who on a signed document without the signature certificate downloaded from that docusign envelope. 

5 replies

Hengfeng Ge
Hero
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  • Hero
  • December 18, 2024

it is eSignature, there is no recipeitn certificate for the document. it only can find in the summary of the envelope.

can can find who and when by View the History or Certificate of Completion

https://support.docusign.com/s/document-item?language=en_US&rsc_301&bundleId=oeq1643226594604&topicId=zqd1578456343466.html&_LANG=enus

 

FreeLink/甫连信息

🌍 Docusign Partner | Partner Profile

🏆 Docusign 2024 APAC Reseller Growth Partner of the Year

🌟 The only Docusign Partner globally certified as both a Certified eSignature Administrator and eSignature Technical Consultant.

📊 Docusign Community Leaderboard Top 5 contributor.

🚀 Expertise in Docusign integrations with on-premises systems for leading enterprises across various industries.


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  • Author
  • Conversation Starter
  • December 18, 2024

What is the point than? If I receive files from an external organisation without summary I can only guess that those are real signatures?


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  • Respected Advisor
  • December 18, 2024

@Max Kavka 

You could request the external organization send you the Certificate of Completion that Hengfeng Ge mentioned above. 

 

good luck

mr1


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  • Community Moderator
  • January 3, 2025

​Hi ​@Max Kavka,

 

I hope you are doing well.

I would like to confirm if the suggested solution answers your question?           

If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find. Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.

 

Best regards,   

 

Alejandro R. | Docusign Community Moderator   

"Select as Best" below if you find the answer a valid solution to your issue!   

 


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  • Author
  • Conversation Starter
  • Answer
  • January 6, 2025

Ok thanks guys. The answer in short is that there is absolutely no way to confirm who’s who on a signed document without the signature certificate downloaded from that docusign envelope.