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How can I save the document from an envelope that has already been purged?

  • July 22, 2025
  • 2 replies
  • 45 views

Matilda
Newcomer
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Is there a way to recover a purged document so I can save it again?

Best answer by Michael.Rave

@Matilda 

No, it is not possible to recover a purged document. This is the whole idea of purging the documents from the system and the reason why there are two reminders to inform you that the document will be permanently removed from Docusign.

2 replies

Michael.Rave
Docusign Employee
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  • Docusign Employee
  • Answer
  • July 22, 2025

@Matilda 

No, it is not possible to recover a purged document. This is the whole idea of purging the documents from the system and the reason why there are two reminders to inform you that the document will be permanently removed from Docusign.


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  • Community Moderator
  • July 28, 2025

Hello ​@Matilda 

How are you? I'm checking in to see if you still need assistance. If yes, kindly reply here with more context or confirm if the issue has been resolved. 

If you run into any problems, we're happy to help with those here. Wishing you a smooth rest of your day!


Ma. Cassandra | Docusign Community Moderator
Mark as “Best Answer” if this helped clarify things.