How can I change Docusign invoicing information?

Question

Hello,

I would like to add information about tax identification number for my future invoice and the previus one too. I can’t change my billing date, there is no edit button. How can I do it?

Regards

Marta

Vinicius.Rodrigues · Accepted Answer

Hi Marta (@Komsa)!For future invoices, you can add your tax identification in Address Line 2. Please accesseSignature Settings > Account Profile > Account Address. Check this article for more information:Update Your Account Name and AddressFor invoices already created, I’m not sure if Docusign can edit them. My recommendation is to open a case with Docusign Customer Support and ask them if is this possible. To open a case, please follow these steps:Open a case in the Docusign Support CenterI hope I could clarify your question!

Christopher.Alpizar · Answer

Hi @Komsa,I hope you are doing well.I would like to confirm if you were able to solve your issue by utilizing the solution that was suggested or if the information that was provided was useful.If so, please mark it as the best answer by clicking “Select as Best” to make it easier for other users to find.Otherwise, feel free to let me know and I will gladly help you address the situation as soon as possible.Best regards,Christopher | Docusign Community Moderator"Select as Best" below if you find the answer a valid solution to your issue.

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