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Legacy User
August 17, 2023
Solved

How can I change a required signer's email address permanently to update it on the backend as an administrator who is creating the documents

  • August 17, 2023
  • 1 reply
  • 133 views

I need to change one of my signer's saved emails

Best answer by Community Expert

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you need to change the email of one of your signers.

If the email needs to be changed in the Contacts this can be done by going to:

  1. My Preferences
  2. Contacts
  3. Search for the needed contact
  4. Edit

Please note that this is a user-level setting, meaning that the change will only affect you and no other user.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!

1 reply

Docusign Employee
August 17, 2023

Hello,

Thank you for reaching out here in the DocuSign Community.

I understand you need to change the email of one of your signers.

If the email needs to be changed in the Contacts this can be done by going to:

  1. My Preferences
  2. Contacts
  3. Search for the needed contact
  4. Edit

Please note that this is a user-level setting, meaning that the change will only affect you and no other user.

Let us know if you need further assistance with this.

Best regards,

Nathaly | DocuSign Community Moderator

"Select as Best" below if you find the answer a valid solution to your issue!